Privacy Policy

Closr is currently in early development, launching Fall 2026. Closr is operated by a solo founder and does not maintain a physical office at this time. All communications are handled via email.

Contact Information:
Email: closr@protonmail.com
For privacy-related inquiries: Include "Privacy Question" in subject line

This policy applies to all users who interact with our website, waitlist, or provide feedback about housing problems.

We currently collect only the following data:

• Email address - To build our waitlist and send updates
• Survey responses - Your feedback about housing problems in the Soo
• User type selection - Renter, landlord, service provider, or curious (if provided in our feedback form)
• IP address and device information - Through Google Analytics to understand website traffic patterns
• Website usage data - Pages visited, time spent, and basic analytics

We do NOT currently collect payment information, photos, detailed location data, or verification documents. This is a validation phase to understand if Closr addresses real housing problems.

• Email addresses: To build a waitlist and contact early members about Closr's progress and launch
• Survey responses: To validate housing problems and understand user needs before building the full product
• User type selection: To tailor feedback collection and understand which user segment we're solving for
• Analytics data: To analyze traffic patterns and improve website performance

Honest framing: We are collecting minimal data during our validation phase to understand if Closr addresses real problems. This data helps us decide whether to build a full platform.

• We store data on secure, encrypted servers provided by our hosting provider
• All data transmitted to our website is encrypted (HTTPS)
• Email responses are stored in ProtonMail, which uses end-to-end encryption
• We have access controls limiting who can view this data (currently, just the founder)
• We do NOT sell data to third parties

Data retention: We keep validation survey data until 90 days after launch, then securely delete it. Email addresses are kept for the waitlist until users unsubscribe.

We use the following third-party services:

• ProtonMail - Email service (privacy policy: proton.me/privacy)
• Google Analytics - Website analytics (privacy policy: policies.google.com/privacy)
• Tally - Survey and form service (privacy policy: tally.so/privacy)
• Netlify - Website hosting and data storage (privacy policy: netlify.com/privacy)

You have the right to:

• Request a copy of your data we have
• Request deletion of your data
• Unsubscribe from the waitlist anytime
• Opt out of marketing emails

How to exercise your rights:

• Email: closr@protonmail.com
• Subject line: "Data Request" or "Delete My Data"
• We will respond within 30 days

For California residents (CCPA/CPRA): You have the right to know what data we collect, delete your data, and opt out of any future data collection. Exercise your rights by emailing closr@protonmail.com with subject "California Privacy Request".

We use Google Analytics, which uses cookies to track usage patterns. You can opt out of Google Analytics tracking by visiting Google's opt-out page.

We do not use cookies for advertising or marketing purposes at this time.

• Closr is not designed for users under 18
• We do not knowingly collect data from anyone under 18
• If we discover a user is under 18, we will delete their data immediately
• Parents/guardians can request deletion by emailing closr@protonmail.com

If we experience a data breach, we will notify affected users within 30 days via email. We will provide information about the breach, what data was affected, and steps we took to secure it.

We may update this policy as we grow and add features. We will notify users of material changes via email or website announcement. Your continued use of our website means you accept the new policy.